February 2010
Servo 3000’s delivered
prior to July 2008 use an analog modem for remote
communications; you plug in a phone line. However this communication method has
become increasingly less reliable. We speculate that the phone companies are
changing their networks as the world moves to digital. We cannot confirm this,
but with several machines we could not establish a connection. The good news is
we have a fix that uses an internet connection. We highly recommend this change
in case of an emergency. For more information, contact technical
service.
|