February 2010

Servo 3000’s delivered prior to July 2008 use an analog modem for remote communications; you plug in a phone line. However this communication method has become increasingly less reliable. We speculate that the phone companies are changing their networks as the world moves to digital. We cannot confirm this, but with several machines we could not establish a connection. The good news is we have a fix that uses an internet connection. We highly recommend this change in case of an emergency. For more information, contact technical service.