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"We have
not bought a lot of product from you guys but we have been
treated as though we were your biggest account. We have been
working on an R&D project with a customer using UV
thermochromatic inks. You guys sent numerous e-mails to try
and help us explain to our customer what some of his
alternatives were. You talked to them directly to try and help
explain the situation. I call this above and beyond what
customers have come to expect from a vendor. Everyone that we
came into contact with in your company shared the same
vision."
- Carol Birmingham, GM Nameplate
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